![]() ![]() Then there was the phone that a pit bull used as a chew toy. In a 2016 Consumer Reports survey about smartphone mishaps, a respondent reported accidentally drowning his phone in a washing machine. Your smartphone tends to travel with you everywhere, so it’s exposed to all sorts of potential problems. Some newer phones are also costlier than ever to fix because they have a glass back or curved glass front. It’s hard for people to know when it’s worth paying 15 bucks a month for a plan, and if so, what it should cover.”ĭriving the repair rates are easy-to-break LCDs and touch screens, and very thin covers, according to a December 2017 report by market research company IbisWorld. “Some carriers offer three or four plans with different levels of coverage, deductibles, and limits. “Cell-phone insurance is really confusing,” says Logan Abbott, president of Wirefly, a website that compares cell-phone plans. In many cases, you have to make the decision whether to insure quickly because some plans are available for only two to four weeks after you buy a smartphone. ![]() And your insurer might send you a refurbished phone rather than a new model if a replacement phone is what you need. Most insurance companies limit the number of claims you can file to two or three a year. For each claim you file, you’ll pay a deductible that could run anywhere from $29 to $225. But while that sounds great, it’s not that simple. With numbers like that, insuring your smartphone for repair or replacement might seem like a good idea, especially when premiums can be as low as $7 to $36 per month. And if your phone can’t be fixed or it’s lost or stolen, you have to buy a new one, and that could set you back $840 to $1,149 for a top-of-the-line Galaxy S9+ or iPhone X. If your power button goes kaput, it could cost over $90. If you’re not covered in some way, the cost to fix a cracked screen, the most common repair, is $277, on average, for a Samsung S8+, according to AGiRepair, a company that provides wireless device repair parts to businesses. You try to recall whether you bought insurance or an extended care plan. Not this time, as your touch screen becomes a spiderweb of cracks. You brace for the crash and pray you get lucky. You watch helplessly as it tumbles, as if in slow motion, toward the hard concrete. A passing pedestrian bumps your arm and your smartphone slips from your hand. You’re walking down the street and decide to make a call. ![]()
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